← Insights home
Live webinar · Wed 16 September 2026

The 2027 operating model for in-house legal

Building systems your team can actually rely on, and the skills it takes to run them. Lorna Khemraz on the shift from doing legal work to designing and supervising the systems that do it.

Lorna Khemraz Lead Counsel & Legal AI Alignment
Date Wed 16 September 2026
Time 4pm BST · 5pm CEST · 11am ET
Format Live + recording
Register

Save your seat

Can't make it live? Register anyway and we'll send the recording.

Event intake

Sign up in under a minute

A few fields and you're in. We'll send the calendar invite, joining link, and the recording afterwards.

Powered by Livestorm · Secure registration
01 · The session

From doing the work to running the system

As agents start taking on real legal work, the job of the in-house lawyer changes shape. This session is about that shift, and how to build for it.

Lorna Khemraz walks through the principle of building systems to do legal work in an agentic future: what you need in place, how to think about playbooks, the discipline it takes, and the blind spots to avoid. It is grounded in practice, not positioning, and it is vendor-neutral throughout.

Built for general counsel, legal operations leads, and in-house lawyers who are moving from doing the work to designing and supervising the systems that do it.

02 · You'll leave with

A way to build for an agentic future

03 · What we'll cover

The shape of the session

Six threads, from the shift in the role to an honest view of what is hard.

01
The role shift
Moving from individual contributor and managing headcount to running an agentic system, and what skills carry across.
02
Building the system
What you need in place to run legal operations in an agentic future, and how to think about playbooks from the start.
03
The discipline
Tracking the micro-decisions lawyers make without realising, so an agent can be relied on rather than second-guessed.
04
Why playbooks have to change
A human playbook assumes discretion. An agent does exactly what you tell it. An agent that over-redlines is usually a playbook problem, not an agent one.
05
Supervision once deployed
Sample quality checks, monitoring escalations, and proactively updating playbooks and policies, so no gap opens between "deployment ready" and what actually moves the business.
06
The honest part
The real bottlenecks. High effort upfront for big return, and buyers who arrive with high expectations before they understand the technology.

Working agenda. The substance will evolve as we prep.

04 · Your speaker

Lorna Khemraz

Lorna leads legal alignment at Flank, where she works on how in-house legal teams move from doing the work to supervising the systems that do it. She has been close to agents running in production, which is where the practical lessons in this session come from.

Wed 16 September 2026 · 4pm BST

Save your seat. A practical session on building systems your team can rely on, with time for questions. Can't make it? Register anyway and we'll send the recording.

Register

Subscribe

The Intake

Weekly briefings on what's actually changing in legal AI: the market shifts, the regulatory moves, and the structural questions that matter for enterprise legal teams.

Subscribe on Substack
Flank

Outsource legal work to supervised agents

Enterprise legal teams use Flank to handle high-volume contracting end to end: NDAs, MSA redlines, procurement, and triage. Agents that know your templates, your terms, and your escalation rules.

Learn more at flank.ai